Direct Deposit
 Information and Frequently Asked Questions
 

Information regarding student refunds

 Per an Administrative directive beginning July 1, 2006, refunds to students will not be issued in check format.  The Bursar’s Office strongly urges students to enroll in direct deposit immediately to avoid any refund delays.  It is the student’s responsibility to update account information with The University of Toledo if account numbers or banks change.

Please note the student has to be one of the account owners.  The account can be joint with another person, such as a parent, spouse, etc.  In other words students cannot deposit refunds to an account they have no access to.

All University employees who also are a student, and who already receive payroll disbursement via direct deposit, would need to complete a direct deposit authorization for the student account refund.  The payroll direct deposit does not authorize a student account refund. Direct deposit forms are available at the Bursar’s Office or download forms from the Bursar website.  Forms are also available at the locations listed at the bottom of this page.

 Student Benefits of Direct Deposit
 ü        Security – student refunds are deposited in an account owned by the
         student

ü        No lost or stolen checks – in the past, if a student did not receive the refund
        check they had to wait three weeks from the time of issue to allow enough
        time for deliver and/or a returned check before  beginning the  stop
        payment process

ü        Quicker refunds – No more waiting for the mailman to deliver the check

 Frequently Asked Questions 
ü        Do I need to apply every term? – Students only need to apply once.  The
        request will be automatic from one term to another.  Please note if there is
        no activity on a bank account for a period of time,  some financial
        institutions may deactivate or close an account.

ü        What if a student does not sign up for direct deposit?  Students should expect
        a minimum delay of fourteen days.  A paper check will be issued and mailed
        via the U.S. Postal Service.  All stop payment fees and processes will remain.

ü  How will parent PLUS loan refunds be issued?  At this time, the parent PLUS
        loan refunds will be issued by traditional paper check.

Methods of Communication
March 2006
ü        UT Portal-Personal Announcement  and Bursar Channel
ü        Bursar’s Office web site
ü        Email to students enrolled from Spring 2005 through Fall 2006
ü        Financial aid award notification (FAFSA) insert
ü        Independent Collegian article
ü        Email to Intercollegiate Committee of Advisors (ICA group)

April 2006
ü        Bursar’s Office presented to members of Student Government, Student
         Issues Resource Group, April  2006 Business Managers meeting, and the FYE
         African American Student Enrichment group
ü        Email to all University employees
ü       Notices  and direct deposit applications included and mailed in every
        Financial Aid Award notification packet
ü       Oversized postcard notifications mailed to permanent, local, and billing
       addresses to students enrolled from Spring 2005 through Fall 2006.
ü        UT News article (print and electronic) April 10, 2006
ü       Presented at Rocket Launch and Rocket Transition programs for freshman
        and transfer students April 28^th and 29^th and all June and August 2006
        sessions.

May 2006
ü        Email to all students registered students and all admitted students who had
        not yet registered.

June 2006
ü       Presented at Rocket Launch and Rocket Transition programs
ü      Oversized postcard notifications mailed to permanent, local, and billing
       addresses to students enrolled from Spring 2005 through Fall 2006 and any
        newly admitted students who had not yet registered.

Continued Communications

ü       Periodic email

Rocket Hall locations
Bursar locations- Audit, Cashier, and Loans and Special Accounts
Visitor’s Center
Financial Aid Office
Registrar’s Office
Undergraduate Admissions
International Admissions/Adult Transfer
Telecommunications
Quest Office

Colleges and other locations
International Student Services (Student Union
Distance and E-Learning (Carlson Library)
Graduate School (University Hall)
University College (Scott Park Campus)
College of Law (Student Service Area)
Pharmacy (Student Service Area)
Health & Human Services (Student Service Area)
Education (Student Service Area)
Business (Student Service Area)
Engineering (MIME, Chemical, Bio, Electrical, Civil)
Arts & Sciences (Student Service Area)