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Electronic Billing
Information and Frequently Asked Billing Questions
Information about e-bills:
Effective June 1, 2006, the official means of
communication to students became electronic via The University
of Toledo student e-mail address (the official Electronic
Communications policy can be viewed at
http://www.eit.utoledo.edu/Documents/AdminDirective_02_eComm_Standard.pdf).
Effective July 1, 2006, Electronic Billing
(e-bills) became the official means of providing student
account statements to all University of Toledo students.
This method replaces the printed billing method (the paper
bills), and the monthly Invoice-Student Accounts Statements will
no longer be printed. We have provided information
regarding this change to everyone and in as many formats as
possible. A list of communication methods used is at the bottom
of this document.
Students must take ownership and responsibility of their
First.Last account.
This will be the only official means of communication to
students.
Frequently Asked Questions
What
is E-billing?
E-billing is a service
The University of Toledo began providing to students
effective July 1, 2006. It is a convenient and reliable
alternative to paper bills or the monthly Invoice-Student
Account Statements. It does not reveal a student’s private
information, it simply alerts students regarding payment due
dates and instructs how to check the balance due. Student Self
Service (Web for Students) will still exist via the UT Portal so
methods of bill payment remain the same.
Can I get a paper bill instead of the e-bill?
All students will receive an e-bill
notification. There will not be an “opt out” option.
What email address will my bills be sent to?
What's happening now!
Because of the flexibility The University offered students, The
University was never guaranteed an accurate email address or the
ability to know important emails were reaching our students. In
order to meet the demands of the new Electronic Communications
policy and the new e-billing system, the following changes to
students email addresses and accounts:
1.
When a new student is admitted into the University and
they activate their UTAD account, an email account (not just the
address) will automatically be created for them using the
First.Last@utoledo.edu
naming scheme.
2.
Currently registered students who have set a “Preferred
Email Address” will automatically have a
First.Last@utoledo.edu
account created and all of their emails sent to this email box.
The University of Toledo will no longer be forwarding
e-mails. A student can choose to forward their email to
another party such as a parent ,,
etc.
3.
Students that did not have any account or preferred
address set will automatically have a
First.Last@utoledo.edu
account created and have emails sent to this box.
4. Students
must take ownership and responsibility of their First.Last
account.
This will be the only official means of
communication to students.
What was the process in the past?
New students at the University of Toledo created the UTAD
account were automatically given a
First.Last@utoledo.edu
email address. For example, if a student’s name was John Smith,
the student was given an email address of John.Smith@utoledo.edu.
Prior to e-billing students had three options
regarding their
email address:
1.
Students could create an email account. The email
account would be assigned and the student could login to the
University’s Outlook Web Access to access their email. This
meant all students emails were being sent to and maintained on
the University’s email system.
2.
Students could set a “Preferred Email Address”. This
meant The University would forward any emails sent to
First.Last@utoledo to
the “Preferred Email Address” the student supplied on the
myUTAccount web page. With this option, it meant student’s did
not want to use the University’s email system, but did want to
forward any messages that came to the
First.Last@utoledo.edu
to a different account (for example, to an AOL account).
3.
Students could choose nothing. If a student did not
create an email box or set a preferred email address, they were
choosing not to have any emails sent them from the University.
Educational and Information Technology had all email boxes
created by June 1, 2006.
How
can I find my email address and check my email?
Students can verify their email address on the myUTaccount web
page at
http://myutaccount.utoledo.edu
.
Why
is The University of Toledo moving to e-bills?
There are several reasons why The
University has decided to make e-billing the official billing
method for student accounts. The primary benefits of e-bill to
students are:
-
Convenient, easy to use, and secure access
-
It saves time-no more waiting for the bill in the mail
-
It’s in line with other processes students are using at the
University such as applying for admission, accessing the
course catalog, class scheduling, applying for financial aid
on-line, and checking grades
-
It’s secure-only an email notice will be sent to the
student's University of Toledo email account. This
account will
have a link to the UT portal for secure login
-
Several other Ohio universities already have e-billing in
place
-
Teachers, academic advisors, and college offices are able to
reach students with important academic information
-
It allows the University to reduce expenses
-
It’s environmentally friendly
What
if I don’t have a computer?
University of Toledo
computer labs are available as well as public libraries.
Communications from
the Bursar’s Office
February 2006
ü
E-mail to all students and all University employees
(enrolled at the
University from Spring 2005 until Spring 2006)
ü
Article in the Independent Collegian (campus newspaper)
ü
Announcement on the Bursar web site
ü
UT Portal Personal Announcement (located on the Home tab) for
all
students and employees
ü
UT Portal Bursar Channel
ü
Signs posted at Registrar, Financial Aid, and Bursar’s Office
and throughout
Rocket Hall
ü
Signs posted at Scott Park Campus
ü
Monthly Student Account Statements, blue comment section (Sent
to any
student who had a current balance due to The University
via U.S. mail).
March 2006
ü
Monthly Student Account Statements, blue comment section (Sent
to any
student who had a current
balance due to The University via U.S. mail)
ü E-mail to all
enrolled students and all University employees
from Spring 2005 until Spring 2006).
Multiple e-mail notices were sent if a
student had more than one e-mail
address on file with The University, in an
effort to reach everyone
ü
Announcement on the Bursar web site
ü
UT Portal Personal Announcement (located on the Home tab) for
all
students and employees
ü
UT Portal Bursar Channel
April 2006
ü
Bursar’s Office presented at the April Business Managers
meeting, Student
Issues Resource Group, members of
Student Government, and
the FYE
African American Student Enrichment
group
ü
UT News (print and electronic) article April 10, 2006
ü
Notices and direct deposit forms included in every Financial
Aid Award
Notification packet
ü Oversized
postcard notifications mailed to permanent, local, and billing
addresses to students enrolled from
Spring 2005 through Fall 2006.
ü Rocket
Launch and Rocket Transition programs for freshman and transfer
students April 28th and 29th
May
2006
ü
Registrar Newsletter sent via the UT Daily
ü
Email to all students registered students and all admitted
students who
had not yet registered.
June 2006
ü Presented
at Rocket Launch and Rocket Transition programs
ü
Oversized
postcard notifications mailed to permanent, local, and billing
addresses to students enrolled from Spring 2005 through
Fall 2006 and any
newly admitted students who had not yet registered.
ü
Additional postcard reminder sent June 2006
July 2006 through present
ü Information
provided at all orientation programs |
My UT (Portal/Web for Students) 
